Privacy Policy

Effective Date: June 27, 2025
Last Updated: June 27, 2025

Welcome to Jools EnerFi Inc. (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, jools.ai and use our services, including applying for or using a credit card issued through our platform.

1. Information We Collect

a. Personal Information

We may collect the following types of personally identifiable information (“Personal Information”) when you apply for a credit card or interact with our site:

Name, address, and contact information
Date of birth and Social Security number (SSN)
Employment and income details
Credit and financial history
Utility account information (if applicable)
Card transaction and account activity data

b. Non-Personal Information

We may also collect non-personal information through cookies, log files, and analytics tools, including:

Browser type, IP address, and device ID
Pages viewed, time spent, and usage patterns
Referring website URLs

2. How We Use Your Information

We use the information we collect to:

Process credit card applications
Provide customer support and respond to inquiries
Monitor account activity and prevent fraud
Improve and personalize your experience
Offer rewards, insights, and offset options
Comply with legal and regulatory obligations

3. Sharing Your Information

We may share your information with:

Issuing banks and payment networks (e.g., Visa, Mastercard)
Third-party service providers (e.g., KYC verification, card processing, fraud prevention)
Regulatory authorities when legally required
Partners involved in our rewards and carbon offset programs (only as necessary)

We do not sell your personal data to third parties.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

Analyze website usage
Improve functionality and user experience
Personalize content and offers

You may adjust your browser settings to refuse or delete cookies. Doing so may limit some functionality.

5. Data and Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. These include:

Encryption of sensitive data
Secure access controls
PCI-compliant systems and secure data storage

However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data
Opt out of marketing communications
Request data portability
File a complaint with a data protection authority

To exercise your rights, contact us at privacy@jools.ai.

7. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors.

8. Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to this Policies

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. We encourage you to review the policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Jools EnerFi Corporation

Email: privacy@jools.ai

Address: 1990 Main Street, Sarasota, FL 34236